Refund policy
Return & Refund Policy
Thank you for shopping with Restored Space. We take pride in every handcrafted piece and want you to love what you receive.
Small Items & Decor
We accept returns on non-furniture items (candles, hats, gifts, decor, and similar small goods) within 14 days of delivery. Items must be unused and in their original packaging to be eligible.
Once your return is received and inspected, we'll notify you of the approval. Approved returns will be refunded to your original payment method or issued as store credit — your choice.
To initiate a return, contact us at [your email] with your order number and reason for return. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.
Furniture & Custom Pieces
Due to the handcrafted, made-to-order nature of our furniture, all furniture sales are final. We do not accept returns or exchanges on furniture items.
If your furniture arrives damaged, document it with photos within 48 hours of delivery and contact us immediately at [your email]. We'll work with you to make it right.
Non-Returnable Items
- Furniture and custom-built pieces
- Items that have been used, washed, or altered
- Items returned outside the 14-day window
Questions? Reach out to us at amandaatamah@restoredspace.com— we're happy to help.